The Environment of Management

Management is the activity of getting things done with the aid of...

• plans and schemes

• people and resources

• hopes and prayers

• money and motivation

Who described 10 Management roles in 3 groups?

• Henry Mintzberg

• Henry Mintell

• Harold Goldberg

• Harold Mintzberg

Successful managers spend more time ............................. than unsuccessful managers.

Which of the following is NOT one of the three dimensions of context discussed in the lecture:

• Internal

• Historical

• Personal

• External

Which of the following is NOT one of Schein's three levels of culture:

• Underlying assumptions

• Artefacts

• Feelings

• Beliefs and values

Porter's Five Forces analysis technique is used primarily for......

• Sales pitches

• Marketing

• Decision-making

• Entertainment

When making important decisions, managers can use Porter’s model to assess and outline features of the 5 forces most relevant to the ......................................... of their organization at the time.

Which of the following is NOT one of Porter's Five Forces:

• Bargaining Power of Buyers

• Bargaining Power of Management

• Bargaining Power of Suppliers

• Threat of New Entrants

The 'S' in PESTEL stands for ...................................

What do we call individuals, groups or other organizations with a legitimate claim on an organisation?

• Shareholders

• Steakholders

• Stakeholders

• Customers