CPU/Troubleshooting Methodology Review

Which of the answers listed below refer to the main CPU manufacturers for personal computers? (Select 2 answers)

• ASUS

• nVidia

• AMD

• EVGA

• Intel

Which of the following should be the first step in the troubleshooting process?

• Implementing preventative measures

• Establishing a theory of probable cause of the problem

• Verifying full system functionality

• Identifying the problem

• Establishing a plan of action to resolve the problem

A type of CPU architecture where a single physical CPU contains more than one execution core on a single die or chip is known as:

• Hyper-Threading

• Multitasking

• Parallel Processing

• Multicore

In CPU cooling, thermal paste is applied to fill in the narrow space between:

• CPU and heat sink

• Heat sink and CPU fan

• CPU and cooling Pad

• Heat sink and cooling pad

Which specific actions are not performed in the first step of the troubleshooting process? (Select 2 answers)

• Gathering information from the user

• Establishing a theory of probable cause

• Identifying user changes

• Establishing a plan of action to resolve the problem

• Performing backups before making changes

In the troubleshooting methodology, establishing a theory of probable cause should come as the:

• First step of the troubleshooting process

• Second step of the troubleshooting process

• Third step of the troubleshooting process

• • Fourth step of the troubleshooting process

  
  

Once the theory of probable cause of the problem has been established, the next troubleshooting step should involve:

• Verifying full system functionality

• Testing the theory to determine the problem cause

• Implementing the solution

• Establishing a plan of action to resolve the problem

Which step of the troubleshooting process involves re-establishing a new theory to determine probable problem cause?

• Identifying the problem

• Establishing a theory of probable cause

• Testing the theory to determine the cause

• • Establishing a plan of action to resolve the problem

  
  

In the troubleshooting process, testing the theory to determine probable problem cause can also involve asking for assistance of more experienced peers.

• Treu

• False

Which step of the troubleshooting process involves establishing a plan of action to resolve the problem?

• First step

• Second step

• Third step

• Fourth step

• Fifth step