
Front office Question Paper
Authored by Madura Raut
Other
Professional Development
Used 3+ times

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18 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A _______ audits the hotel accounts daily at a time when the business is relatively slow.
Day
Night
Internal
Financial
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Travel Agent issues ________ to their clients for the settlement of hotel bills.
city ledger
coupons
gift card
voucher
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
____________ check out may not require queuing at the front desk.
Self
Skipper
Walk out
Sleeper
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Cash paid to the guest by the hotel is called __________.
Refund
Paid out
Donation
Retention
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Credit limit established by the hotel is _________.
floor limit
house limit
guest limit
card limit
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
A guest leaving the hotel without paying them intentionally __________.
Skipper
Slipper
Sleeper
Sleep out
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Amount given to cashier at the start of each shift is __________.
due bank
Cash bank
Float bank
turn in
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