IBA WC Quiz

Is McDonalds a good example for a tall or a short organizational structure? 

• McDonaltds is a tall organizational structure, because there are many layers and a small number of employees for every manager.

• McDonalds is a tall organizational structure, because there are not a lot of layers and there is a big number of employees for every manager 
  

• McDonalds is a short organizational structure, because there are many layers and a small number of employees for every manager. 
  

• McDonalds is a short organizational structure, because there are not a lot of layers and there is a big number of employees for every manager 

Does McDonalds incorporate a Mechanical or Organic Structure? 

• Organic structure, because there is a clear hierarchy and important decisions are centralized. 
  

• Organic structure, because there is no clear hierarchy and employees are able to influence important decisions. 
  

• Mechanical structure, because there is a clear hierarchy and important decisions are centralized 
  

• Mechanical structure, because there is no clear hierarchy and employees are able to influence important decisions. 

The following is an example of the original McDonald’s procedure for cooking hamburgers: ‘Those grilling the burgers were instructed to put hamburgers down on the grill moving from left to right, creating six rows of six burgers. Because the first two rows are furthest away from the heating element, they were instructed to flip the third row first, then the fourth, fifth, and sixth, before flipping the first two’ (Love, 1986: 141–2). 

Based on this example, What can we not find in this example of McDonald’s? 

• There is a uniformity that customers know exactly what to expect

• 2. There is a routinization that people do the same thing again and can lead to greater efficiency. 

• 3. There is a bureaucracy that is a distinctive form of organization marked by a clear hierarchy of authority. 

• There is a logic of Taylorism that maximizes managerial control of work and breaking work down into its constituent tasks, which can be preplanned

What is a wrong description of ‘Culture’? 

• 1. People in a group believe in a culture so it can exist.

• 3. People can escape from the culture and can refrain from it.

• It comes from a wide variety of sources, a mix of elements.

• Culture does not work if it is not understood by everyone in the society.

What is not a possible disadvantage of a structured bureaucracy? 

• It creates an illusion of ‘being stuck’, the so called ‘iron cage’.

• It all becomes objective and unpersonal.

• No room for exceptions. 

• Standardized procedures.

What label fits best? 

Alex Thompson: Alex Thompson is a highly respected legal expert with a distinguished career in both academia and the legal profession. They hold a Doctor of Law (J.D.) degree from a prestigious law school and have served as a prominent legal scholar for several decades.  
Through their legal writings and public engagements, Alex Thompson has played a pivotal role in shaping legal discourse and influencing politics. They are viewed as a figure who not only possesses profound legal knowledge but also has the ability to inspire others to engage with the law in meaningful ways.  

• Legal authority.

• Traditional and charismatic authority

• Traditional authority

• 4. Legal and charismatic authority. 

In a bureaucratic organization, who typically has the authority to make decisions?

• 1. Employees at all levels 

• 2. Top-level managers only 

• 3. Middle managers only 

• Individuals who follow established rules and procedures

CASE STUDY :  

NOKIA’s Downfall in the Mobile Phone Markets. 

Nokia has been one of the global leaders of mobile phone revolutions in the past. But, in current eras, Nokia has experienced a “downfall” in the mobile phone market due to management inefficiencies, slow decision-making, and insufficient innovation.  

 

“Nokia has experienced a “downfall” in the mobile phone market due to management inefficiencies…” 

 

What were the possible factors for management inefficiencies in NOKIA?

• 5. Bad organizational bureaucracy and structure inefficiencies 

• Ineffective workflow

• 7. Lack of specialized workers 

• Decentralized leadership