Customer Needs Quiz

Amelia has started a small bakery business. What is one of the main customer needs that she must consider to make her business successful?

• Price of the bakery items

• Quantity of the bakery items

• Quality of the bakery items

• Convenience of purchasing

Ava, Emily, and Neha are planning to buy a new smartphone. What would they prefer when purchasing the smartphone?

• High price

• Low price

• No price

• Unlimited price

Aarav is planning to buy a new smartphone. He is comparing different models and brands. According to him, what does the 'quality' of a smartphone relate to?

• The price of the smartphone

• The quantity of smartphones available in the store

• The standard of the smartphone's features and performance

• The convenience of the store location where he is buying the smartphone

Benjamin went to a high-end electronics store to buy a new laptop. What does he expect when paying a higher price for the laptop?

• Lower level of quality

• Higher level of quality

• No quality

• Inconsistent quality

Chloe, Benjamin, and Priya are running a startup. Why is it important for them to offer a variety of products or services?

• To confuse their customers

• To limit their offerings

• To cater to different customer needs and desires

• To increase their prices

Isabella, Ava, and Max are planning to open a store. What does convenience in their store relate to?

• Higher prices

• Lower prices

• Easier, quicker or less hassle for customers

• No convenience

Leo, Isabella, and Jacob run a small business. They noticed that their customers are often willing to pay more for what?

• Inconvenience

• Delivery fees

• Higher prices

• Lower prices

James, Aarav, and Emily are running a lemonade stand. Why is it important for them to understand their customer's needs when selling their lemonade?

• It is not important

• It helps in setting the right price for their lemonade

• It helps in limiting options for their customers

• It helps in confusing their customers

Ava, Jacob, and Charlie are discussing the importance of convenience for customers in their business class. Ava believes it's because it increases prices, Jacob thinks it decreases prices, while Charlie argues that it makes the purchasing process easier and quicker. Who is correct?

• Ava: It increases prices

• Jacob: It decreases prices

• Charlie: It makes the purchasing process easier and quicker

• None of them

Eesha, Arjun, and Anaya are planning to start a bakery. According to them, what are some factors that can affect the quality of their bakery products or services?

• Price of the ingredients and quantity of the products

• Convenience of the location and delivery fees

• Standard of the ingredients and customer expectations

• Inconvenience of the location and higher prices