L2 Role & Skills of Managers & Leaders

What are the four main functions of managers?

• Planning, organizing, leading, and controlling

• Marketing, sales, finance, and operations

• Setting goals, monitoring progress, making decisions, and motivating staff

• Coordinating activities, managing resources, communicating with stakeholders, and evaluating performance

Which level of management is primarily involved in planning and strategic decision-making?

• Senior Managers

• Middle Managers

• Front-line Managers

• Supervisors

What is the main responsibility of front-line managers?

• Overseeing day-to-day operations

• Setting company-wide goals

• Coordinating various aspects of the company

• Making strategic decisions

Which management style involves the manager making decisions based on their own objectives?

• Authoritarian

• Democratic

• Laissez-faire

• Autocratic

Which management style encourages workers to have a say in decisions and delegating responsibility?

• Democratic

• Authoritarian

• Laissez-faire

• Autocratic

Which management style is appropriate for highly skilled and motivated professional workers?

• Laissez-faire

• Authoritarian

• Democratic

• Autocratic

What is the main characteristic of laissez-faire leadership?

• Giving team members freedom to complete tasks in their own way

• Micromanaging and closely supervising workers

• Making decisions without consulting the team

• Transferring power to the team members

Which leadership style involves the leader retaining the final decision-making authority?

• Democratic

• Authoritarian

• Laissez-faire

• Autocratic

What is the primary responsibility of managers in controlling?

• Monitoring the progress of staff and the business in achieving goals

• Setting goals and outlining how to attain them

• Motivating staff to achieve their assigned tasks

• Ensuring there are enough resources in the business

Which level of management primarily focuses on organizing and coordinating various aspects of the company?

• Middle Managers

• Senior Managers

• Front-line Managers

• Supervisors