Product Quiz

As a customer, MyVodafone app allows me to share a screenshot of a successful VF-Cash transaction:

• True

• False

• On transactions made by only prepaid customers

TOBi is Vodafone Ghana’s customer support that can be reached on:

• *110#

• Whatsapp: [phone]

• *463#

• Retail Shop

Which of the following features can you access through the MyVodafone app?

• Weather forecasts

• Online shopping

• Checking your data balance

• Call detail records

The self-service portal on Vodafone Ghana's website allows customers to:

• Order a pizza

• Check your browsing history

• Watch VGMAs live

• Manage their account and services

Which of the following is NOT a function of the MyVodafone app?

• Paying Bills

• Checking Data Usage

• Booking Retail Appointments

• Purchasing Data Bundles

1.       What should you do if you need assistance with your Vodafone account outside of business hours?

• Wait until the next business day

• Contact TOBi through the MyVodafone app

• Send a letter to Vodafone's headquarters

• Visit a physical Vodafone store

How can you access the MyVodafone app on your smartphone?

• By sending a text message to a specific number

• By visiting the nearest Vodafone store

• By downloading it from the App Store or Google Play

• By calling customer support

1.       What type of information can you check using the self-service portal?

• Retail shop closing hours

• Your account balance

• Daily news updates

• Public transportation schedules

1.       What is the main advantage of using Vodafone Ghana's self-service portal for account management?

• It allows you to order a new smartphone

• It offers free music downloads

• Provides 24/7 access to the account-related

• Offers in-store discounts