GTLVH Week 1

What does the term "lingua franca" refer to?

• A type of diplomatic language.

  
  

• A universally understood language for communication.

  
  

• A form of regional dialect.

  
  

• A complex linguistic construct.

  
  

 In a diplomatic context, why is deliberate opacity in language often strategically employed?

• To save time and expedite negotiations.

• To maintain a level of flexibility and room for interpretation.

• To demonstrate superiority in linguistic proficiency.

• To prioritize directness and clarity in communication.

In the context of international negotiations, why is it important to be aware of cross-cultural differences in meaning?

• To avoid any use of cultural references in communication.

• To prevent the formation of personal connections with counterparts.

• To ensure that messages are accurately interpreted by all parties involved.

• To prioritize one's own cultural perspective over others.

What is protocol?

• The system of rules and acceptable behavior that people or organizations should follow in official situations

• The set of rules or customs that control accepted behavior in particular social groups or social situations

• The system of rules in social situations.

• The agreed code of conduct which should help reduce intercultural friction and misunderstanding.

In Brazil, physical contact in business is considered as?

• Inappropriate

• Neutral

• A sign of trust

• Disrespectful

Does international etiquette have standards?

• Yes

• No

What is the best way to use humor in negotiation?

• To make bad of your opponent

• To break the ice and create a positive atmosphere

• To not take the tension out of a difficult situation

When should you avoid using humor in negotiation?

• When you're negotiating with someone from the same culture

• When you're negotiating a sensitive topic

• When you're negotiating with someone who has a good sense of humor

What is the best way to respond to a negotiation joke?

• Laugh and leave

• Smile and impolitely ignore it

• Tell a joke of your own

What factors that does cognitive trust base on?

• Task-based

• Requirement-based

• Situation-based

• Relationship-based