When a client has a debt balance below $10,000, conditional tradelines can be added to bring the file to eligibility with no additional steps needed.

• True

• False

What is the speed dial number for general sales to the Gold State Team?

• 339
• 229

• 108
• 109

What creditors can be used to bring a file up to $10,000 eligibility with a hard pull? Select all that apply. ​ ​

• FinWise
• Rise
• Net Credit
• Lending Point
• Lending Club

What can you gather from a Credit Report? Select all that apply

• Mortgage Payment
• Utility Payments

• Car Payment
• Routing and Account Number
• Recent Inquires

On average, client's should receive their first settlement within _______ from the date of enrollment.

• Right away
• 6 years
• 3 months
• 3-6 months
• 3-6 years

How many days do clients have to get documentation to CSD for conditional accounts before they are removed from the program?

• 60 days
• 90 days
• 7 days
• 30 days

How do you log into your dialer?

• Through the Five9 tile in Jumpcloud.

• Through the Bedrock tile in Jumpcloud. Once in Bedrock, click Engage.

• Through the App Launcher in Bedrock, then click Enroller.

• Through five9.login.com.

When do you leave a voicemail?

• On every call
• When the voicemail box is unchecked
• When a voicemail was already left
• When the voicemail box has a checkmark in it

Where do I access the credit report?

• Under the clients lead details screen, under lead details
• Using the client dropdown menu in the top left of bedrock then click view

• Under the clients opportunity screen at the bottom of the screen, under notes
• Under the clients lead details screen, under notes

Where on the training site can you find the QA score card? Select all that apply.

• Agent Resources

  Systems & Technology

• New Hire Training

• Agent Resources

  Green Resources Page

• Systems & Technology