Business Operations Revision Quiz

Sally shops at a particular store as she has always received excellent service there. What type of factor is influencing Sally's choice of store?

• Economic

• Government

• Psychological

• Sociocultural

Which of the following are all examples of operations performance objectives?

• Choice, flexibility, profit, speed

• Cost, Dependability, quality, speed

• Customisation, flexibility, profit,quality

• Choice, customisation, dependability, profit

A car assembly plant had to shut down operations for a day because tyres had not been delivered. What inventory management strategy at the car assembly plant may have caused the shutdown?

• Just-in-case

• Just-in-time

• First-in-first-out

• Last-in-first-out

Which of the following includes two examples of transforming resources?

• Facilities and customers

• Materials and customers

• Facilities and human resources

• Materials and human resources

What is the best method for managing the stock of fresh milk in a supermarket?

• Just-in-time

• First-in-last-out

• Last-in-first-out

• First-in-first-out

A business wants to minimise the volume of its waste. Which performance objective is the business trying to achieve by minimising waste?

• Cost

• Customisation

• Flexibility

• Speed

The term compliance costs refers to expenses associated with meeting:

• competitor prices

• legal requirements

• consumer demands

• supplier constraints

A global business has adopted a strategy which aims to lower the average cost of its product by increasing output. What is this strategy called?

• Outsourcing

• Global pricing

• Global Sourcing

• Economies of scale

A business plans to increase its stock to be ready for the grand opening of five new stores. This shows the interdependence between which business functions?

• Operations and finance

• Operations and marketing

• Finance and human resources

• Human resources and marketing

Which performance objective measures how well a product meets the prescribed design specifications?

• Cost

• Flexibility

• Quality

• Speed