Chapter 4 Quiz

What must be done to determine the duties of a job and the characteristics of the people needed for those jobs?

• B. Complete a job specification.

• C. Implement a talent management survey.

• D. Create a job description.

• E. Perform a job analysis.

How did noted psychologist Frederick Herzberg believe workers could be best motivated?

• A. Job rotation

• B. Job redesign

• D. Job enlargement

• E. Job enrichment

Systematically moving workers from one job to another is referred to as:

• A. Job reengineering

• C. Job enlargement

• D. Job enrichment

• E. Job rotation

If an employer is conducting a job analysis and wants to use data to better determine pay classes, which type of analysis tools should be used?

• B. The Department of Labor's Dictionary of Occupational Titles

• C. Direct observations

• D. Position analysis questionnaires (PAQ)

• E. Structured interviews

An identification of what a worker actually does, how the employee does the job, and an account of the working conditions are found in which area of the job analysis?

• A. Job specification

• B. Job description

• C. Responsibilities and duties

• E. Job identification

What type of information should be included in the responsibilities and duties section of the job description?

• A. The relationship between this position and others in the organization

• B. A summary of the job's major functions

• C. The job's most significant responsibilities and essential functions

• D. Standards of performance and working conditions for the job

Which of the following identifies the human traits and experiences needed to do a job effectively?

• A. Job specification

• B. Job identification

• C. Job duties

• E. Job summary

To develop a legally defensible approach to job specifications, what should the specifications be based on?

• A. Task statement

• B. Judgment

• D. Competency model

• E. Statistical analysis

When using statistical analysis to build job specifications, traits such as intelligence, finger dexterity, or height are considered to be

• A. predictors

• B. knowledge, skills, abilities, and other human characteristics (KSAOs)

• C. main job duties

• E. performance skills

Because of increasingly flatter company hierarchies, what do many employers use to replace the traditional approach to job analysis?

• A. Development dimensions

• B. KSAO statements

• C. Competency models

• D. Task statements