Comm 2110 Chapter 9: Conflict in Relationships (AI created) Test

What is the difference between a disagreement and an argument?

• A disagreement is a difference of opinion, while an argument is a verbal exchange between people with differing opinions.

• A disagreement is a verbal exchange between people with differing opinions, while an argument is a difference of opinion.

• A disagreement is a negative phenomenon, while an argument is a normal part of human relationships.

• A disagreement is a normal part of human relationships, while an argument is a negative phenomenon.

According to Cahn and Abigail, what are the four factors required for interpersonal conflict?

• Interdependence, compatible goals, emotional residues, and urgency

• Interdependence, incompatible goals, emotional residues, and urgency

• Independence, incompatible goals, emotional residues, and urgency

• Independence, compatible goals, emotional residues, and urgency

What is the difference between emotions and feelings?

• Emotions are reactions to stimuli, while feelings are responses to thoughts and interpretations.

• Emotions are responses to thoughts and interpretations, while feelings are reactions to stimuli.

• Emotions are objective and measurable, while feelings are subjective and personal.

• Emotions are subjective and personal, while feelings are objective and measurable.

Why is emotional awareness important in interpersonal communication?

• It allows individuals to deny responsibility for their thoughts, feelings, and behaviors.

• It helps individuals understand and express their emotions effectively.

• It leads to constant cycles of defensiveness in relationships.

• It prevents individuals from fulfilling their needs in relationships.

What is the problem with using 'You' statements in communication?

• They imply the wrongness or badness of another person and their behavior.

• They deny responsibility for one's own thoughts, feelings, and behaviors.

• They blame others for not fulfilling their needs.

• They lead to constant cycles of blame and punishment in relationships.

What are some examples of basic needs according to Marshall Rosenberg?

• Autonomy, celebration, play, spiritual communion, physical nurturance, integrity, and interdependence

• Autonomy, celebration, work, spiritual communion, physical nurturance, integrity, and independence

• Independence, celebration, play, spiritual communion, physical nurturance, integrity, and interdependence

• Independence, celebration, work, spiritual communion, physical nurturance, integrity, and independence

What is emotional intelligence?

• An individual's ability to appraise and express their emotions and the emotions of others.

• An individual's ability to control and suppress their emotions in interpersonal communication.

• An individual's ability to manipulate and deceive others through emotional expression.

• An individual's ability to ignore and disregard their own emotions and the emotions of others.

What is the difference between a substantive disagreement and a procedural disagreement?

• A substantive disagreement is about a specific topic, while a procedural disagreement is about how a decision should be reached.

• A substantive disagreement is about how a decision should be reached, while a procedural disagreement is about a specific topic.

• A substantive disagreement is a negative phenomenon, while a procedural disagreement is a normal part of human relationships.

• A substantive disagreement is a normal part of human relationships, while a procedural disagreement is a negative phenomenon.

What are the positive functions of conflict according to Cahn and Abigail?

• Conflict helps people find common ground and learn how to manage conflict effectively.

• Conflict provides the opportunity to learn about the other person(s) and can lead to creative solutions to problems.

• Conflict encourages people to grow both as individuals and in their communication skills.

• All of the above

What is the difference between a disagreement and a conflict?

• A disagreement can turn into a conflict if it becomes verbally aggressive.

• A disagreement is a normal part of life, while a conflict is a disruption in a normal working system.

• A disagreement is a difference of opinion, while a conflict is an interactive process with opposing or incompatible actions.

• All of these