CHAPTER 3

What is the definition of management?

• The process of administering and coordinating resources effectively, efficiently, and in an effort to achieve the goals of the organization

• The process of directing the behavior of others toward the accomplishment of some objective

• The process of setting standards for performance and monitoring how well the organization is achieving goals

• The process of regulating organizational activities to make them consistent with the expectations established in plans

What is the definition of a manager?

• An organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that its goals are achieved

• A person who can influence the behavior of others without having to rely on force or those accepted by others

• A person who decides on organizational goals and allocates and uses resources to achieve those goals

• A person who creates a vision of the future and devises strategy to achieve that vision

What is the main function of planning in management?

• To encourage and coordinate individuals and groups so that they work toward organizational goals

• To decide on organizational goals and allocate and use resources to achieve those goals

• To make contributions to the organization and enhance and obtain cooperation

• To define goals, establish strategy, and develop plans to coordinate activities

What is the main function of organizing in management?

• To encourage and coordinate individuals and groups so that they work toward organizational goals

• To decide on organizational goals and allocate and use resources to achieve those goals

• To make contributions to the organization and enhance and obtain cooperation

• To structure/arrange the relationship between people, the work to be done, and the facilities so that goals are achieved

What is the main function of leading in management?

• To encourage and coordinate individuals and groups so that they work toward organizational goals

• To decide on organizational goals and allocate and use resources to achieve those goals

• To make contributions to the organization and enhance and obtain cooperation

• To direct the behavior of others toward the accomplishment of some objective

What is the main function of controlling in management?

• To encourage and coordinate individuals and groups so that they work toward organizational goals

• To decide on organizational goals and allocate and use resources to achieve those goals

• To make contributions to the organization and enhance and obtain cooperation

• To monitor how well the organization is achieving goals and take action to maintain, improve, and correct performance

What are the three levels of management?

• Top Management, Middle Management, First-Line Management

• Planning, Organizing, Leading

• Technical Skills, Human Skills, Conceptual Skills

• Legitimate Power, Position Power, Information Power

What skills are required by managers?

• Management Skills

• Technical Skills

• Human Skills

• Conceptual Skills

What is the definition of leadership?

• The process of administering and coordinating resources effectively, efficiently, and in an effort to achieve the goals of the organization

• The process of directing the behavior of others toward the accomplishment of some objective

• The process of setting standards for performance and monitoring how well the organization is achieving goals

• The process of motivating and directing the members of the organization so that they contribute to the achievement of the goals of the organization

What is the importance of leadership?

• To encourage and coordinate individuals and groups so that they work toward organizational goals

• To decide on organizational goals and allocate and use resources to achieve those goals

• To make contributions to the organization and enhance and obtain cooperation

• To motivate and direct employees to generate good work