COMM 120 Exam 2

True or False. Emotions are not feelings.

• True

• False

A person is showing all the signs of listening but is not listening. What is this referred to?

• psuedolistening

• active listening

• passive listening

• hearing

______ is presenting self that we use to conceal certain aspects of ourselves.

• self fulfilling prophecy

• veil

• mask

• hidden identity

The big 5 are known as?

• character defects

• personality traits

• values

• morals

______ is the conscious understanding and recognition of one's own and others' emotions

• emotional awareness

• emotional intelligence

• emotional concept

• emotional being

Experiencing multiple emotions at the same time is referred to as?

• feelings

• chain emotions

• linked emotions

• reappraisal

These types of messages are disconfirming and make a person feel unimportant or ignored.

• disregarding

• disparaging

• denonuncing

_______ occurs when messages must be direct and explicit because there is a lack of shared meaning.

• low context communication

• high context communication

When a someone is on their phone or has it out during a conversation, therefore ignoring the others involved, is referred to as...?

• snubbing

• phubbing

• ignorance

• disrespect

The three types of confirming messages are:

• attending, affirming, accepting

• attending, appreciation, accepting

• attending, alienating, ambushing

• attending, abrupt, affiriming