Comm 1050 Chapter 10: Communication and the Workplace

Anthony knows more than anyone about the ______ culture at the job because he has worked there for 20 years, and the daily routine has not changed.

• structured

• workplace

• full-time

• transfer

To soften the rigidity of the ______ metaphor, employers may host team-building events to make employees feel more valued.

• organizational

• standardized

• machine

• management

The culture of a workplace is created by its people and is best understood by studying the relationships by which they are ______.

• controlled

• transacted

• managed

• solidified

When co-workers use company jargon that is not understood by people outside the office, they are identifying themselves as members within an ______ frame.

• informal

• formal

• relational

• organizational

When someone is having trouble at home and has difficulty at work because of it, he or she is experiencing ______.

• cause and effects

• personal interference

• spillover effects

• conflicting effects

A workplace that is viewed as being stifling, manipulative, and authoritative may be considered a(n) ______.

• instrument of domination

•  

  restrictive entity

•  

  corrupt environment

• toxic environment

You can still express your own personality when presenting your ______ face.

• uniform

• borderline

• everyday

• professional

Which of the following is the process by which repeated everyday practices create a “structure” for performance in the future?

• Structuration theory

• Workplace routine

• Sedimentation

• Layering

The information you received from your parents about working is part of ______ socialization.

• familial anticipatory

• anticipatory

•  

  vocational anticipatory

• vocational

Which of the following metaphors for organizations refers to the idea that workplaces are standardized by repetition, specialization, or predictability?

• Machine metaphors

•  

  Cultural metaphors

•  

  Organic metaphor

•  

  Community metaphors