Communication Skills
Quiz
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Social Studies
•
University
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Practice Problem
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Medium
DR OTHMAN
Used 20+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a barrier to effective communication?
Interrupting
Paraphrasing
Active listening
Open-ended questioning
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of an open-ended question that can be used to promote communication?
"Do you have any pain?"
"How long have you had this pain?"
"Are you feeling better now?"
"Do you need any medication?"
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of a closed-ended question that can limit communication?
"How are you feeling today?"
"Do you have a fever?"
"What brings you here today?"
"Can you tell me more about your symptoms?"
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of a communication technique that can help manage conflict?
Avoiding the issue
Getting defensive
Focusing on solutions
Blaming the other person
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of external noise that can interfere with communication?
Language barriers
Background music
Cultural differences
Emotional state of the speaker
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
__________ shows a positive facial expression.
Wrinkled forehead
Rolling up your eyes
Smiling continuously
Maintaining eye contact
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Smiling is a widely recognized non-verbal expression of
Anger
Confusion
Sadness
Happiness
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