Chapter 3: Hotel and Rooms Division Operation

Chapter 3: Hotel and Rooms Division Operation

University

8 Qs

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Chapter 3: Hotel and Rooms Division Operation

Chapter 3: Hotel and Rooms Division Operation

Assessment

Quiz

Other

University

Practice Problem

Medium

Created by

Noor Yusof

Used 4+ times

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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are 5 rooms division in the hotel.

TRUE

FALSE

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose the FALSE statement about function of a hotel.

Lodging accommodation

Revenue Center

Cost Center

Loss to the owner

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

General Manager overseeing and coordinating operations.

FALSE

TRUE

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose a FALSE statement about qualities of successful managers.

People skills

Attention to detail

Patience

Show favoritism

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

.............................. consists of General Manager, Director of HR, Director of F&B, Director of Room Division, Director of S&M, Director of Engineering and Director of Accounting.

Board of Director

Rector

Executive Committee

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

DND stands for ....................

Occupied and Clean

Do Not Dirty

Do Not Disturb

Do not Bring Foods

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Property Management Systems (PMS) are computer-based applications that are used for ........................ Choose THREE

Reservation Management

Rooms Management

Guest Account Management

Restaurant Management

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