Principles of People Management Quiz

Which of these is an organisational benefit of employee development programmes?

• They attract new recruits

• They increase staff turnover

• They ensure external recruitment

• They encourage social activities

Employees in an organisation want to have greater scope to progress along pay grades. Which pay structure should the organisation introduce?

• Career families

• Narrow-graded pay structure

• Pay spines

• Broad-graded pay structure

The team has achieved clarification of purpose and established its objectives. According to Tuckman, what is the next stage in its development?

• Performing

• Norming

• Forming

• Storming

This is a two part question. Please answer both parts. An organisation is faced with the problem of a number of senior executives being due to retire in the next few years. (i) Which of these is a suitable workforce planning activity to resolve this? (ii) Why should managers use a workforce planning approach?

• Strategy setting

• Succession planning

• To ensure compliance with an organisation's policies and procedures

• To ensure delivery of long and short term organisational objectives

Which of these is best practice when carrying out individual performance appraisals?

• Conducting the performance appraisal process as a team

• Focusing on criticising performance during the appraisal process

• Involving all possible stakeholders in the appraisal process

• Having a mutual understanding of the appraisal process

Which of these is a service provided by the human resource function to other business areas?

• Distribution and logistics

• Production and quality

• Training and development

• Budgeting and controls

This is a two part question. Please answer both parts. (1) Despite repeated warnings, an employee consistently arrives late and often leaves early. (i) What should their manager do next? (ii) Why do organisations have procedures in place to deal with this type of situation?

• Implement the disciplinary procedure

• To improve the productivity and efficiency of teams

• To reduce the likelihood of breach of contract claims

How does the human resource function support other departments?

• By purchasing raw materials

• By implementing quality processes

• By providing technical support

• By supporting recruitment

Employees have attended a range of development opportunities incorporating all aspects of the VARK model. What benefit does this provide to the employees?

• It allows the trainers to vary their delivery style

• It helps individuals to identify their preferred learning style

• It will create situations to meet new colleagues

• It will ensure that day to day tasks are varied

A manager has identified that their department is working as a group of individuals rather than as a team. Why has the manager come to this conclusion?

• There is less cooperation between team members

• There are shared goals between team members

• There is mutual trust between team members

• There is less conflict between team members