Operations Management- TQM

1. 1. The management of the processes that transform inputs into the goods and services that add value for the customer.

• Transformation Process

• Operations Managsement

• Marketing Strategy

• None of the given answer

1. 2. Operations management cuts across every sector and industry.

• True

• False

3. 3. It is an OM activity that uses physical inventory as a buffer for goods to mitigate forecast errors

• Inventory

• 3. Forecasting

• Logistics

• Technology

4. 4. It is an OM activity that uses various types of automation to produce, package, and ship physical goods

• Inventory

• Forecasting

• Logistics

• Technology

6. It is an OM activity that deals with the entire process of managing inventories from raw materials to finished products.

• Inventory

• Forecasting

• Logistics

• Technology

Waste management, energy optimization, air quality, workforce health & safety, ethics and governance, and emergency preparedness among others are some of the challenges of the OM as it forms part the company's ____________

• Workforce

• Sustainability practices

• Optimizing Supply Chain

• All of the given answer

Series of consecutive steps at which value is added to create a finished product.

• Value

• Value added

• Value Chain

• None of the given answer

Value Chain is divided into 2 categories namely:

• Primary and Secondary

• Support and Core

• Primary and Support

• Primary and Core

Inbound Logistics functions to ensure material availability, this is under what category of the Value Chain?

• Primary activities

• Support activities

• Core activities

• None of the given answer

This is value chain's primary activity that deals with converting raw materials to finished product

• Inbound logistics

• Outbound logistics

• Operations

• Marketing and sales