Qualities of a Health Care Worker

A good time management plan will eliminate all stress and allow a phlebotomist to function efficiently during blood collection procedures.

• True

• False

Teamwork in a phlebotomy setting improves communication and continuity of care for patients.

• True

• False

A physical change that occurs when a phlebotomist is under stress and the body goes into an alarm or warning mode is ____.

• pupils in the eyes dilating to improve vision

• movement in the digestive tract increasing to speed up digestion of foods

• saliva production increasing

• blood vessels constricting and decreasing circulation to the heart and brain

A phlebotomy supervisor who sets minimal rules and allows individuals in the team to function in an independent manner is a/an ____.

• democratic leader

• autocratic leader

• mediator leader

• laissez-faire leader

A federal law requires phlebotomists in healthcare facilities to wear identification badges when drawing blood from patients.

• True

• False

Long nails can interfere with the use of gloves while performing phlebotomy procedures.

• True

• False

Phlebotomy tools should be sterilized daily to avoid contamination and ensure safe blood collection.

• True

• False

A phlebotomist is required to maintain the confidentiality of a patient's medical information.

• True

• False

While performing a phlebotomy procedure, using good judgment in what you say and do, and ensuring that the patient’s rights are not violated, demonstrates ____.

• competence

• dependability

• tact

• discretion

Wearing jewelry during phlebotomy procedures can cause injury to the patient and transmit germs or pathogens.

• True

• False