Quiz

Which are the categories of Planning activities:

• Capacity, location, layout, quality, methods planning

• Analysis, schedule, productivity, quality, methods planning

• 1. Operations schedule, detailed schedule, staff schedule, project schedule

• Materials management, quality control, operations schedule, project schedule

The following are the aspects of service operations, except:

• 1. The customer’s presence in the process

• 1. Service quality considerations

• 1. Interacting with customers

• 1. The tangible and storeable nature of some services

“Production capability is special ability that production does especially well to outperform the competition.”

True or False?

• True

• False

What is data mining?

• 1. A particular attribute of information

• 1. The common term for the representation of multidimensional information

• 1. Process of analyzing data to extract information not offered by the raw data alone

• 1. Uses a variety of techniques to find patterns and relationships in large volumes of information and infer rules from them that predict future behavior and guide decision making

A concept that describes the stages a product goes through in the marketplace introduction, growth, maturity, and decline is referred to as the:

• Product growth cycle

• 1. Diffusion of product innovation

• 1. Product life cycle

• 1. Marketing mix

There are four stages of the product life cycle. What does the third stage of the product life cycle represent?

• Maturity

• 1. Decline

• Introduction

• Growth

A data warehouse is a ….. collection of information gathered from many different ….. databases that supports business analysis activities and decision making tasks.

• 1. Physical, transactional

• Physical, operational

• 1. Logical, transactional

• Logical, operational

Which distribution channel is used by companies that distribute their goods through their own system of outlets?

• Direct distribution

• Retail distribution

• 1. Wholesale distribution 

• Distribution by agents

Which type of market coverage strategy places low cost goods at as many distribution points as possible?

• Selective

• Exclusive

• Intensive

• Conflicted

Items that are used as money must be capable of being used as smaller and smaller denominations so as to enable a range of different values to be represented by the item being used.

• Acceptable

• Divisible

• Scarce

• Durable