Final Assessment

Which of the following is NOT a Corporate Gift Certificate that we process?

• OC Tanner

• Maritz

• Cashstar

• RK Incentives

Gift Certificates covers the payment for the overall amount of the booking which includes the Cruise Fare, Gratuities, and Taxes & Fees

• True

• False

What type of FCCs are transferrable using Partner Express in Cruising Power?

• Goodwill FCC

• GSS FCC

• Cruise with Confidence FCC

• Incident FCC

Consecutive cruisers are provided with complementary transfers within and between ships turning on the same day in Port Canaveral and Tampa, Florida

• True

• False

Which sailing dates represent Interport cruises for Oasis of the Seas?

• 06/02/24

• 06/06/24

• 06/09/24

• 06/13/24

• 06/20/24

When creating multiple bookings, what Action Code can be used to tag them together?

• TI

• FR

• PM

• HS

Guest Kendrick is a Diamond++ Crown & Anchor member. He wants to book a Junior Suite on an 11-night Western Caribbean cruise 12 months prior to sailing, and he wants to know what his balcony discount would be.

• $350

• $325

• $325

• $300

Interporting is when a guest embarks on a ________ cruise offered from a port of call rather than the original embarkation port.

Crown & Anchor members can start receiving discounts on balconies and suites once they reach ________ tier level.

How much would be an Air2Sea service fee if the guest would like to sail from Miami, Florida going to the Caribbean?

• $15

• $25

• No fee

• $20