Business Communication_Pop Quiz

Business Communication_Pop Quiz

University

20 Qs

quiz-placeholder

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Business Communication_Pop Quiz

Business Communication_Pop Quiz

Assessment

Quiz

Business

University

Medium

Created by

Norlizawati_mk 09

Used 113+ times

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20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Active listening is a communication technique in which the ______________ provides feedback to confirm what they have heard and to confirm the understanding of all parties.

receiver

message

channel

sender

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A person who creates and shares a message.

receiver

communicator

decoder

sender

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A smile is what kind of nonverbal symbol?

time

body language

space

touching

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you need to communicate with other employees inside your business regarding a change in insurance costs, you would most like use a:

E-Mail

Personal Letter

Business Letter

Memo

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Horizontal communication is concerned with...

Communication up and down the hierarchy, between bosses and workers

Communication between coworkers on the same level

Digital marketing

Communication outside the company

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of group communication?

project team

supervisor and subordinate

two workers

company

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Verbal communication is the use of ______ and ______ to relay a message.

Gestures, sounds

Language, gestures

Sounds, language

Signs, language

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