Quality Management Quiz (ITPM)

What is the purpose of the Quality theme in PRINCE2?

• To manage the human resources involved in the project

• To ensure that the products or deliverables created through the project are fit for purpose

• To monitor the project schedule and timeline

• To ensure that the project is completed within the allocated budget

What is the purpose of the Work Breakdown Structure (WBS) in quality control?

• To track the progress of the project schedule

• To allocate financial resources for the project

• To manage the communication within the project team

• To monitor and evaluate the cost, time, and quality of the project

What is the purpose of defining quality expectations and measurable acceptance criteria at the onset of the project?

• To track the project budget and expenses

• To monitor the project risks and issues

• To manage the procurement process for the project

• To estimate the level of work and efforts required for the project

What are quality tolerances for a product?

• The maximum budget allocated for quality management

• The number of team members involved in quality control

• The range of values within which the quality criteria can vary

• The timeline for completing the quality assurance process

Which quality management approach is specifically developed for IT and software engineering projects?

• Capability Maturity Model (CMM)

• Balanced Scorecard

• Total Quality Management (TQM)

• Business Process Management (BPM)

What is the purpose of the ISO 9000 standard?

• To monitor the environmental impact of the project

• To manage the quality of products in the manufacturing industry

• To focus on the standards for production of software

• To provide generic nature of all quality agreements across all sectors

When is the Quality Management Strategy (QMS) or Plan created?

• During the Controlling a Stage process

• During the Closing a Project process

• During the Managing Product Delivery process

• During the Initiating a Project process

What is the purpose of the Quality Plan in a project?

• To monitor the project schedule and timeline

• To allocate human resources for the project

• To manage the financial resources of the project

• To provide a formal point of reference for the project team on how the work to be completed

What is the purpose of the Quality Register in a project?

• To manage the communication within the project team

• To track the progress of the project schedule

• To record all quality management activities that are planned or yet to take place

• To record all financial transactions related to the project

What are the indirect costs associated with quality?

• Cost of quality and internal costs

• Cost of non-conformance and internal costs

• Cost of non-conformance and external failure costs

• Internal costs and external failure costs