Human Resource Management Quiz

One of the ________ functions of a human resource manager includes directing the activities of his or her subordinates in the HR department.

• a. corporate

• b. coordinative

• c. line

• d. staff

Companies like Ferrari are known as ________ because they carve out a market niche and compete by providing a product that customers can attain in no other way.

• a. market leaders

• b. visionaries

• c. focusers

• d. cost leaders

During the development of corporate strategies, HR managers are able to provide ________.

• a. analysis of individual employee productivity

• b. estimates of capital equipment expenses

• c. information about competitors' incentive plans

• d. customer satisfaction rates

Connor, a manager at a boat manufacturing firm, takes a talent management approach to his duties. Which one of the following would Connor most likely do?

• a. coordinate recruitment and compensation activities

• b. use different competencies for recruitment and development

• c. manage employees based on their experience with the organization

• d. rely primarily on applicant testing results for hiring decisions

Which one of the following statements is representative of what might be asked in a behavioral interview?

• a. "We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?"

• b. "Consider a time when you were faced with an angry client. What did you do to turn the situation around?"

• c. "What would you do if a subordinate threatened to sue the company for discrimination?"

• d. "Employees in this division are frequently under a great deal of pressure. How do you think you would handle the stress of the position?"

________ is the right to make decisions, to direct the work of others, and to give orders.

• a. Responsibility

• b. Management

• c. Leadership

• d. Authority

John wants his shoe store to adopt the strategy of having the lowest prices on shoes in town. John is adopting which competitive strategy?

• a. focusers

• b. providing input to top management about industry trends

• c. cost leadership

• d. differentiation

Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

• a. leading

• b. organizing

• c. motivating

• d. staffing

What is the first step in the recruitment and selection process?

• a. performing candidate background checks

• b. deciding what positions to fill

• c. building a pool of candidates

• d. performing initial screening interviews

Kevin is interviewing for a position as a public relations specialist in a communications firm. He first meets with the HR manager. Afterwards, he meets with the department manager. Finally, he meets with the company president. Kevin is most likely experiencing a ________ interview.

• a. panel

• b. serial

• c. board

• d. mass