Business Management I - Goal 2

The first task in the human resources management activity of staffing is:

• recruiting.

• determining need.

• determining job descriptions.

• screening and selecting applicants.

Which is an example of an ethical dilemma that human resources

managers may encounter?

• recruiting job candidates

• promoting a qualified employee

• developing an employee pay scale

• hiring a friend or a family member

It is important for employees to follow the rules of conduct established

by management to:

• prevent workplace conflict.

• reduce the need for professional development.

• maintain a consistent and fair work environment.

• ensure that everyone is compensated the same way.

The role of ethics in human resources management involves:

• using resources wisely.

• planning the hiring process.

• treating all employees fairly.

• organizing employees into groups.

Which is an example of human resources management?

• Kurt prepares a press release to distribute to the media.

• Tony explains the company's policies to a new employee during

  orientation.

• Ava speaks with a new vendor to establish sales terms and to place

  an order.

• Jennifer gathers sales information to develop a quarterly report for

  her supervisor.

A human resources department uses interactive computer simulations to

help employees learn how to do their jobs. For which purpose is the

department using this technology?

• compliance

• evaluation

• hiring

• training

Which is a compliance issue?

• minimum wage

• conflict mediation

• carpool organization

• performance management

Which question should a manager consider when hiring a new employee?

• “What is the company’s vision?”

• “How should the workload be distributed?”

• “How will the company compensate this worker?”

• “What are the company’s product quality standards?”

When developing a human resources management strategy, managers:

• set up an organizational structure.

• hire as many recruiters as possible.

• identify business goals and the best ways to achieve them.

• determine how to bridge gaps between HR needs and available HR.

A workforce analysis assesses:

• future human resources needs.

• human resources that are available.

• how many hours each job task takes to complete.

• the number of staffing tasks each manager completes.