Business Request Quiz

What is the purpose of a cover letter?

• To thank the recipient for reading and complying with the request

• To introduce a service or product

• To verify qualifications and work ethic

• To explain professional experience and interest in a job

What is the purpose of a sales letter?

• To introduce a service or product

• To verify qualifications and work ethic

• To explain professional experience and interest in a job

• To thank the recipient for reading and complying with the request

What is the purpose of a letter of resignation?

• To introduce a service or product

• To thank the recipient for reading and complying with the request

• To verify qualifications and work ethic

• To inform the employer of intent to resign

What is the purpose of an apology letter?

• To thank the recipient for reading and complying with the request

• To explain professional experience and interest in a job

• To introduce a service or product

• To acknowledge a mistake, express regret, and ask for forgiveness or patience

What is the purpose of an office memorandum?

• To acknowledge a mistake, express regret, and ask for forgiveness or patience

• To verify qualifications and work ethic

• To introduce a service or product

• For internal communication between a business and its employees

What is the purpose of a request letter?

• To introduce a service or product

• To acknowledge a mistake, express regret, and ask for forgiveness or patience

• For internal communication between a business and its employees

• To formally ask for something in the workplace

What is the purpose of a complaint letter?

• To inform a business of dissatisfaction with a service or product

• To formally ask for something in the workplace

• To introduce a service or product

• To acknowledge a mistake, express regret, and ask for forgiveness or patience

What is the purpose of a welcome letter?

• To inform a business of dissatisfaction with a service or product

• To formally ask for something in the workplace

• To provide a formal introduction to a company or employee

• To introduce a service or product

What should be included in a sick-day email?

• Whether you’ll be actively working from home

• Your condition and how long you expect to be out

• What work you’ll need help with

• All of the above

What should be included in the conclusion of an email requesting something?

• Expressing the request

• A clear call to action

• A formal salutation

• None of the above