Organizing

_______ is the formal arrangement of jobs within an organization.

• Departmentalization

• Organizational design

• Organizational structure

• Work specialization

Lily is very concerned about the formal framework by which job tasks are divided, grouped, and coordinated within her unit. This implies that she is concerned about________.

• The chain of command

• The organizational structure

• The organizational design

• Decentralization

The process of dividing work activities into separate job tasks is known as________.

• Work specialization

• Organizational design

• Differentiation

• Span of control

Which of the following statements accurately defines work specialization?

• It is the basis of grouping jobs together.

• The employee specializes in doing part of an activity rather than the entire activity.

• It is the line of authority extending from upper organizational levels to the lower levels.

• It clarifies who reports to whom.

The process of grouping jobs together is known as________.

• Departmentalization

• Centralization

• Formalization

• Organizational design

In the case of functional departmentalization, jobs are grouped according to________.

• Tasks

• Territories

• Product lines

• Customer flow

At ABC company, all the accounting people share one large work area; all the quality control people are housed in a large office next to the production floor; and maintenance has its own space at the back of the building.
ABC company is using________.

• Departmental specialization

• Functional departmentalization

• Process departmentalization

• Product specialization

Departmentalization based on________ groups jobs on the basis of territory or physical location.

• Customer

• Product

• Geography

• Process

________ departmentalization is based on the product flow or procedures.

• Product

• Functional

• Process

• Customer

What kind of departmentalization would be in place in a university where different service responsibilities are divided into activities for different schools, e.g., the schools of business, pharmaceutical, and engineering?

• Product departmentalization

• Geographic departmentalization

• Process departmentalization

• Customer departmentalization