Human Resource Management Quiz

What is the formula for calculating the rate of labour turnover?

• Number of staff leaving per year / total number of staff * 100%

• Number of staff joining per year / total number of staff * 100%

• Number of staff joining per year / average number of staff * 100%

• Number of staff leaving per year / average number of staff * 100%

What is the main reason for high labour turnover?

• Increased job security

• Flexible work patterns

• Untrained and demotivated employees

• High pay and motivation

What is the purpose of psychometric tests in the recruitment process?

• To examine candidate's expertise

• To assess candidate's skills in numeracy, literacy, general knowledge

• To assess the attitudes and personality traits of candidates

• To assess particular skills

What is the main disadvantage of off-the-job training?

• Irrelevant and expensive

• No output is produced

• Relevant experience and cheaper to organize

• Easier to control quality

What is the main characteristic of a flat/horizontal organizational chart?

• Long chain of command

• Wider span of control

• Centralized structure

• More career growth opportunities

What is the main feature of a power culture according to Handy's typology?

• Organizational culture built around the interests of individuals

• Power/authority derives from expertise

• Power/authority/responsibility is determined by position

• Power and decisions come from one charismatic leader

What is the main method of conflict resolution with only two parties involved?

• Arbitration

• Conciliation

• No-strike agreement

• Industrial democracy

What are possible reasons for resistance to change in the workplace?

• Fear of uncertainty

• Self-interest

• Poor communication

• All of the above

What is the main human resource strategy for reducing the impact of change and resistance to change?

• Not communicating the change

• Ignoring cultural differences

• Implementing changes without informing employees

• Involving workers in the decision-making process

How may innovation influence employer-employee relations in an organization?

• Improve communication

• Decrease productivity

• Increase conflict

• Reduce motivation