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*Casino Groups 2.06

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*Casino Groups 2.06
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is YON7 for?

To price protect a casino booking

To make an upgrade

To ensure that the guests are able to participate in the event

Nothing really

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which code should I use if I want to add gratuities to a balcony on casino event booking for a 7 nights sailing?

PPGR

RC07

RY07

RCXX

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a guest is calling to create a booking using their events offer, what is the correct special services code and comment to add?

YKD9

YON7

RC08

CRTO, offer code in the comment

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What should I confirm with the GRS agent after I move a reservation to a Group?

Nothing really

A "like" stateroom was released to balance group

Group type stills "O"

Option date reflects either 30 days or today's date

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which icon would you use in order to add supplemental codes, such as YHP5, to the group?

Media Image
Media Image
Media Image
Media Image

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a Royal Rep?

Managers of Royal Caribbean

Staff onboard of the ship

Its us, the Royal Caribbean representatives

Marketing segment that consists of independent reps marketing to their own database of casino guests

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What Casino agency phone number must be used when creating an event booking for a travel partner?

3055390000

866-519-7225

0010000001

my agency phone number

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