Design thinking

we define ...

• Needs

• insights

• both a and b

in the empathize part , we engage through ..

• Ask someone to show you how they complete a task

• ‘interviewing’

• both a and B

First step in HMWs

• avoid sugg a solution

• start with desired outcome

• Start with a problem

white hat is a

• process

• facts

• feelings

First step in design thinking process

• empathize

• ideate

• define