NATURE AND THEORIES OF MANAGEMENT Quiz

Evolution of Management Theory: What is the study of how to create an organizational structure that leads to high efficiency and effectiveness?

• Customer service

• Supply chain management

• Organizational structure

• Marketing strategy

Evolution of Management Theory: Who is known as the father of scientific management?

• Steve Jobs

• Thomas Edison

• Henry Ford

• Frederick Taylor

Classical era Contribution of F.W. Taylor: What is the term used to describe the process of breaking down work into its simplest elements and then systematically improving the worker's performance of each element?

• chaotic organization

• scientific management

• disorganized leadership

• random management

Classical era Contribution of F.W. Taylor: What is the term used to describe the idea that there is one best way to perform any task?

• Chaotic Methodology

• Randomized Approach

• Scientific Management

• Trial and Error Management

Henri Fayol: What are the five functions of management according to Henri Fayol?

• planning, organizing, commanding, coordinating, and controlling

• creating, implementing, overseeing, assessing, adapting

• directing, supervising, monitoring, evaluating, adjusting

• planning, organizing, leading, staffing, evaluating

Henri Fayol: What are the fourteen principles of management according to Henri Fayol?

• Division of work, Authority and responsibility, Discipline, Unity of command, Unity of direction, Subordination of individual interests to the general interest, Remuneration, Centralization, Scalar chain, Order, Equity, Stability of tenure of personnel, Initiative, Esprit de corps

• Profit maximization, Cost reduction, Market expansion, Product diversification

• Communication, Flexibility, Innovation, Teamwork

• Individualism, Autonomy, Competition, Short-term focus

Neo- Classical-Mayo & Hawthorne Experiments: Who conducted the famous Hawthorne Experiments?

• Douglas McGregor

• Elton Mayo

• Abraham Maslow

• Frederick Taylor

Neo- Classical-Mayo & Hawthorne Experiments: What was the main finding of the Hawthorne Experiments?

• Stanford Effect

• Pygmalion Effect

• Rosenthal Effect

• Hawthorne Effect

Modern era – system & contingency approach Managerial Skills: What is the system approach to management?

• The system approach to management only considers the organization's external environment.

• The system approach to management considers the organization as a whole, with interdependent parts and their interactions.

• The system approach to management ignores the interactions between different parts of the organization.

• The system approach to management focuses only on individual departments within the organization.

Modern era – system & contingency approach Managerial Skills: What is the contingency approach to management?

• The contingency approach suggests that only autocratic management is effective

• The contingency approach suggests that management style should always be democratic

• The contingency approach suggests that management style is irrelevant

• The contingency approach suggests that the most effective management style depends on the specific situation.