Managerial Advanced EXP. Day 5

What is the hybrid work model?

• A work methodology that does not require employees to be physically present at an office in order for them to accomplish their work

• Type of employment where you need to be at the office to fulfil your daily duties

• A work model where employees work in an office during traditional work hours

• A model where office-based work is mixed with work carried out remotely, fully or in part

Select the most common challenges that come hand in hand with the hybrid model. (multiple correct answers)

• Creating a base of trust

• Creating inclusivity

• Establishing a team culture

• Maintaining a routine

• Maintaining structure in activities

Besides conflicts and misunderstandings, communication gaps in a hybrid team can also lead to ​ (a)   .

• reduced productivity
• increased productivity
• efficient team collaboration
• reduced negotiation skills

Encourage your team to be clear when they are not available for calls and (a)   them from replying to emails ​ (b)   stipulated hours.

• discourage
• encourage
• outside
• during
• within

(a)   management is a strategy for addressing interpersonal disagreements as a result of ​ (b)   communication.

• Conflict
• Time
• poor
• effective

​ (a)   measures the traffic of employees on certain days of the week present in the work space/office.

• Office utilization
• Employee retention
• Meeting participation
• Employee satisfaction

Reorder the steps for effective conflict resolution

• Identify the source

• Apply the model (TKI)

• Choose the communication mode

• Implement the solution

• Prevent the recurrence

Choose which may be the reasons for conflict in a hybrid work environment. (multiple right answers)

• Miscommunication

• Poor management

• Different working styles

• Different time zones

• Different clothing styles

According to the Thomas-Kilmann Conflict Mode, avoiding behavior is uncooperative and

During hybrid team conflicts, as a a manager/team leader, it's better to avoid using ​ (a)   to discuss tensions. Also, reflect on the experience, learn from your mistakes and seek​ (b)   .

• emails
• video conference
• opportunities
• collaboration
• feedback
• various resources
• attitude