BBB1014 Topic 1-6

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

• an assembly line worker

• a laborer

• a manager

• a salesperson

Wasting resources is considered to be an example of ________.

• inefficacy

• ineffableness

• ineffectiveness

• inefficiency

Managers use decision-making in every function, from planning to controlling.

• TRUE

• FALSE

A(n) ________ is an explicit statement that tells a manager what can or cannot be done.

• agenda

• rule

• objective

• solution

Which one of the following would make Mary realize that the company where she works has a strong culture?

• Most employees are aware of company history.

• Values are limited to the top management

• Upper management sends contradictory messages about what is important

• Shared values and behaviors are not connected

If the components in an organization's environment exhibit minimal change, such an environment is said to be ________.

• volatile

• dynamic

• stable

• simple

Lewin's three-step process is consistent with the ________ theory of organizational change.

• white-water rapids

• shallow waters

• smooth waters

• calm waters

________ involves bringing individuals directly affected by the proposed change into the decision-making process.

• Participation

• Facilitation and support

• Delegation

• Manipulation and co-optation

Short-term plans are those covering ________ or less.

• three years

• one year

• six months

• five years

Top executives are mainly involved in ________ planning.

• functional

• strategic

• departmental

• operational