Saxon Fields Theme Park Quiz

Who is the founder and Managing Director of Saxon Fields Theme Park?

• Sam

• Chris

• Steven

• Nina

What are the business goals of Saxon Fields Theme Park?

• To decrease profit

• To be the top tourist attraction in the UK

• To increase customer satisfaction

• To reduce customer satisfaction

What is the usual opening period for Saxon Fields Theme Park?

• April to November

• May to September

• March to October

• January to December

Who is the current Managing Director of Saxon Fields Theme Park?

• Nina

• Steven

• Sam

• Chris

What action did Nina take regarding employee contracts?

• Offered redundancy payments to employees

• Increased pay for temporary employees

• Introduced full-time permanent contracts for all employees

• Outsourced all training to a local company

What was the reason for employees feeling over-stretched?

• Reduced pay

• Employee accommodation

• Lack of social activities

• Struggle to cover for redundant employees

What was the main concern of Steven and Sam regarding the theme park's safety?

• Reduced pay for temporary employees

• Reduced maintenance and inspections

• Employee shortages

• Lack of employee accommodation

What was the main reason for the rise in customer complaints at Saxon Fields?

• Reduced employee accommodation

• Lack of social activities

• Unhappy employees

• Long queues and closed rides

What was the main difference Steven and Sam found in the North East theme park compared to Saxon Fields?

• Reduced pay for employees

• Lack of employee accommodation

• Transparent communication with employees and customers

• Lack of employee training

What did Steven and Sam demand from Nina to save the theme park?

• Transparent communication with employees and customers

• More employee accommodation

• Increase in employee pay

• Quality management at the center of change