Micro Accomm Quiz

a type of accommodation caters primarily to leisure travelers

• VFR

• Resort
• Corporate Hotel

• All-suite Hotel

An accommodation with at least 2 rooms

• Motel

• All suite hotel

• Resort

• Corporate Hotel

a form of period-constrained self-catering, holiday homeownership

• timeshare
• camping
• hotel
• self catering accommodation

It is often found along busy highways and caters primarily to transient and cost-conscious travelers.

• Hotel
• Cabin
• Resort
• Motel

Choose 3 from the following Characteristics of Accommodation as a product

• Tangible and Intangible

• Flexible

• Time-Constraint

• Perishable

• Inseperable

Hub or Nerve Center of the Hotel

• Reservation

• Housekeeping

• Security

• Front Office

Which of the following is NOT area of public space

• Lobby areas

• Pool and spa areas

• Elevator

• Front desk areas

This stage of the guest cycle includes the registration and room assignment process.

• Pre-Arrival

• Arrival

• Stay

• Departure

The manner in which the front office staff represents the hotel is important during the occupancy stage

• Pre-Arrival

• Arrival

• Stay

• Departure

represents a systematic approach to front office operations

• Guest Cycle

• Front Office Cycle

• Reservation Cycle

• Concierge Cycle