Organizational Behavior Quiz

Surface acting and deep acting are types of

• emotional labor

• organizational labor

• behavioral labor

• interpersonal labor

According to Maslow’s need hierarchy, the most basic human need is

• esteem

• physiological

• security

• self-actualization

An employee is offered a more prestigious job in another company. However, the hours are longer and the pay is the same, so the employee decides to remain with her current organization. This is an example of

• affective commitment

• occupational commitment

• continuance commitment

• normative commitment

Employee recruitment is the process by which organizations attract potential employees to apply for jobs.

• Doğru

• Yanlış

A group of people who have common goals and who follow a set of operating procedures to develop products and services is called a(n)

• bureaucracy

• organization

• democracy

• structure

In which stage of the General Adaptation Syndrome (GAS) does a person’s heart rate increase and stress hormones are released?

• reflective

• exhaustion

• resistance

• alarm reaction

When workers’ behavior changes from increased attention from managers, this is called

• affect circumplex

• job embeddedness

• Hobo Syndrome

• Hawthorne effect

All of the following are true of the Person-Environment Fit model except

• the fit between a person and the environment determines the amount of stress that person perceives.

• a good fit occurs when a person’s personality and work history match his/her coworkers.

• it focuses on individuals’ perceptions of their skills relative to the demands of the work environment.

• a poor fit between a person and the environment is frequently associated with increased strains.

An overall positive evaluation of worker based on a one known positive characteristic or action is named as

• Objective evaluation

• None of them

• Leniency error

• Halo effect

• Severity error

Job specification is

• a statement of the human characteristics required to perform a job

• focusing on an organization’s human resources

• a detailed description of job tasks, procedures, and responsibilities

• an assessment of the relative value of a job to determine appropriate compensation