Selling Unit Quiz

What is the unique feature of retail businesses?

• Telemarketing

• Sales occur in the seller's showroom

• Customers are pre-sold

• Customers come to the store

Which type of sales position involves sales exchanges between 2 or more companies or business groups?

• Industrial and service

• Retail

• Telemarketing

• Online

What is the main method of telemarketing?

• Door-to-door sales

• Networking events

• Telephone solicitation

• Email solicitation

What is the term for searching for customers in sales?

• Leads

• Prospecting

• Networking

• Cold calling

What is the term for contacting the key decision maker and asking for business, usually by telephone?

• Prospecting

• Networking

• Cold calling

• Leads

What is a common characteristic of successful salespeople?

• Introversion

• Empathy

• Pessimism

• Lack of responsibility

What is a potential downside of a sales career?

• High base pay

• Low stress

• Guaranteed income

• Sales quotas

What is a perk of a sales job that involves a percentage of total sales?

• Sales contest with prizes

• Commission

• Expense accounts

• Car allowances

What is the term for a sales strategy that involves identifying potential customers through research?

• Prospecting

• Networking

• Telemarketing

• Leads

What is a common trait of successful salespeople?

• Optimism

• Introversion

• Impatience

• Indifference