WHAT IS DIDACTICS?

WHAT IS DIDACTICS?

Professional Development

5 Qs

quiz-placeholder

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WHAT IS DIDACTICS?

WHAT IS DIDACTICS?

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Liza Gener

Used 1+ times

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5 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

45 sec • 15 pts

What are the 3 Customer Service Expectations?

Respectfulness

Appearance

Competence

Behaviour

2.

FILL IN THE BLANK QUESTION

1 min • 5 pts

Treating Co workers and Customers with respect and honesty

3.

FILL IN THE BLANK QUESTION

1 min • 10 pts

By law and organizational policy it is important to preserve and respect patients?

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

How can we prevent data breach in the hospital? Choose below

Knock three (3) times “TWICE” before entering a room

Respect one’s culture differences (whether internal or external customer).

Dont report the data incident so people would not know

Close doors during meetings to secure privacy of the meetings and other co-workers in the office.

Taking of photos of patient / case & posting or sharing on individual social media accounts are highly discouraged.

5.

MULTIPLE SELECT QUESTION

45 sec • 10 pts

When communicating with patients and customers always?

Always be prepared

Listent Attentively

Call Back

Say Please and Thank you