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Email Communication Quiz 2

Authored by Leila Farzinpur

Professional Development

University

Used 3+ times

Email Communication Quiz 2
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14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of a clear and concise subject line in an email?

To make the email look longer

To confuse the recipient

To save the recipient's time and reduce confusion

To add a professional touch to the email

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should emojis be used in an email?

Depends on the audience and purpose of the email

Only in formal business emails

Never in any email

In every email to show friendliness

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the tone in an email refer to?

The length of the email

The emotional and linguistic quality of the message

The font style used in the email

The subject line of the email

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does a well-designed email signature convey?

A sense of professionalism and attention to detail

A sense of informality

A sense of unprofessionalism

A sense of urgency

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In professional or business-related emails, is it best to use specific or generic closing sentences?

Generic closing sentences

Specific closing sentences

Long closing sentences

No closing sentences

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does an action statement in an email do?

Leaves room for ambiguity

Ensures the message is clear and unambiguous

Confuses the recipient

Adds unnecessary details

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does clearly presenting the main ideas in an email ensure?

It ensures the recipient deletes the email

It ensures the recipient ignores the email

It ensures the recipient understands the core message

It ensures the recipient is confused

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