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Professional Communication Review

Authored by Katrina Garrett

Business

9th - 12th Grade

Used 50+ times

Professional Communication Review
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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is professional communication?

the visual, written or oral communication in a workplace context

The act of expressing thoughts through spoken words

The method of establishing and maintaining a relationship between an organization and the public

The act of bringing public notice to a product or service

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the channels of professional communication?

Signs, brochures, commercials, direct mailings

Face-to-face interaction, telephone conversations, letters & memos

Public relations, media relations, advertising, marketing

E-mail, video broadcast, newspapers, magazines

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is it called when the receiver listens to only the content and not the feeling of the message?

False listening

Deliberative listening

Empathetic listening

Selective listening

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can be motivational, persuasive or informative.

Group discussions

Individual presentations

Verbal communication

Motivational presentations

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When making introductions, who should extend their hand first?

the person who is meeting the person being introduced

the person who is introducing the other person

the person who is being introduced

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the prohibited unfair treatment of employees or job applicants based on specific characteristics called?

Age discrimination

Gender discrimination

Discrimination in the workplace

Race or ethnicity discrimination

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the act of analyzing, evaluating, or judging called?

Criticism

Offering criticism

Receiving criticism

Communication ethics

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