MS202L04 Army Problem Solving Process Test Bank Questions

True/False: Well-Structured Problems are very complex, nonlinear, and dynamic and difficult to understand and solve.

_______________ are verifiable pieces of information that have objective reality and form the foundation on which leader's base solutions to problems. a. Assumptions b. Problems c. Facts d. Opinions

• Assumptions

• Problems

• Facts

• Opinions

An _______________ is information that is accepted as true in the absence of facts; but cannot be verified and is used in decision-making. a. Problem b. Evaluation c. Observation d. Assumption

• Problem

• Evaluation

• Observation

• Assumption

When identifying a problem, leaders actively seek to identify its _______________, not merely the symptoms on the surface. a. Severity b. Root Cause c. Location d. Obstacle

• Severity

• Root Cause

• Location

• Obstacle

A _______________ is an issue or obstacle that makes it difficult to achieve a desired goal or end state. a. Problem b. Boundary c. Factor d. Benchmark

• Problem

• Boundary

• Factor

• Benchmark