CHAP 8 - RETENTION MANAGEMENT

A retention strategy focuses on maintaining a workforce with the KSAOs and motivation to perform key work tasks.

• TRUE

• FALSE

Who discharge turnover aim?

• Unit of employee

• Group of employee

• Individual employee

• Management of employee

The indicator of a job alternatives that can lead to a intention to quit is JOB OFFERS?

• TRUE

• FALSE

There are _ requirements for a progressive discipline system

• 2

• 3

• 4

• 5

Who should possess a complex set of skills and knowledge for successful performance management system?

• Executive

• Officer

• Director

• Manager

Adequate compensation and benefits are extremely powerful drivers of employee turnover decisions

• TRUE

• FALSE

Intrinsic rewards and extrinsic rewards is the most important component of support

• TRUE

• FALSE

Reductions in staffing levels should be mindful of retention in at least four ways.

• TRUE

• FALSE

How to calculate turnover rates?

How internal benchmark is done?

• looking at trends in the organ­ization’s own turnover data over time

• the organ­ization compares its own data with the current turnover rates and trends of other organ­izations.