KYC- Feb 06

In which KYC status we can edit the user name?

• 
  Need verification

• Need verification
  KVM

• Under verification
  

• Unverified

Do you verify the KYC of a user from Pakistan who has uploaded their National ID as proof of identification?

• Yes, will verify

• No, we don't verify

• Ask for alternate document

• call the user and request for alternate document

The first time a Nepal user has uploaded a handwritten document for verification, what is the next step?

• Not sure

• Send an email from ikigai.

• call the user and ask alternate or printed document.

• Notify in the channel

In the past years (2020/ 2021/ 2022/ 2023), Lavanya’s documents were uploaded. This year (2024), Shambu's documents have been uploaded and no sharing found. what is the next process?

• Block the account

• block the devices

• block both account and devices

• verify the account

The user from Pakistan purchased the 18-month Plan C in January 2023. On February 6, 2024, the user received a 15-day referral extension and uploaded a Pakistani national ID with all the details. what is the next step?

• Verify the account

• Block the account

• Change it to KVM

• Block the account and give refund