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Organizational Control Quiz

Authored by April Everingham

Business

9th - 12th Grade

Used 3+ times

Organizational Control Quiz
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What is organizational control?

Selling products to customers

Developing new products

Regulating organizational activities

Managing financial resources

2.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What is the essence of control in an organization?

Human resources

Money

Information

Technology

3.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What are the four key steps in the control process?

Selling, marketing, advertising, distributing

Establishing, measuring, comparing, making corrections

Planning, organizing, leading, controlling

Hiring, training, evaluating, promoting

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What is included in the financial perspective of the balanced scorecard?

Production and operating statistics

Customer retention and satisfaction

Net income and return on investment

Employee retention and new products

5.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What does the customer service indicators measure?

How customers view the organization and customer retention

Production and operating statistics

Net income and return on investment

Employee retention and new products

6.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What is the final component of the balanced scorecard?

Business process indicators

Financial perspective

Customer service indicators

Organization's potential for learning and growth

7.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

What is the balanced scorecard used for?

Hiring and training employees

Selling products to customers

Developing new products

Managing and improving performance

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