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Session 3 Business Communication re-cap quiz

Authored by Andrew McColl

Business

12th Grade

Used 3+ times

Session 3 Business Communication re-cap quiz
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the two types of effective business communication mentioned in Session 3?

Verbal and Non-verbal

Written and Visual

Written and Oral

Oral and Gestural

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Session 3, effective business communication contributes to what aspect of a business?

Marketing strategies

Business success

Employee satisfaction

Financial management

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is essential for communication to be considered effective?

It must be to the wrong people at the wrong time.

It must be in a format that is not understandable.

It must be to the right people, at the right time and in a format that is understandable.

It must include information overload and jargon.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT listed as a barrier to communication?

Information overload

Jargon

Clear formatting

Inappropriate methods

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How often do businesses communicate with their stakeholders according to the text?

Rarely

Only during financial meetings

All of the time

Only in emergencies

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an example of a financial report used in business communications?

Output figures

Labour productivity

Annual accounts and explanation of the accounts

Number of faults

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT an example of a non-financial report?

Budgets and forecasts

Output figures

Customer satisfaction

Days off

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