Communication Skills

Communication is defined as ?

• The act of giving, receiving, and sharing information.

• Texting your friends

• Using body language to convey a message

The three types of communication are?

• Words, tone/voice and

  listening

• Verbal, body language and tone/voice

• Verbal, texting, eye contact

• Smiling, tone/voice,

  emailing

What percentage of communication is through verbal/words

• 100%

• 58%

• 7%

• 15%

Tone of voice can be described as?

• Singing

• Pronouncing words slowly

• The way we use our voice to convey meaning, emotions, and attitudes.

• Being loud or soft

Examples of non-verbal communication are the following...

• gestures

• body gestures

• speaking

• Eye contact

What is verbal communication?

• Speaking with friends

• Speeches

• Body language

What are some reasons we listen to others?

• To understand

• To learn new information

• For enjoyment

Listening is

• Giving ones attention to sound

• Paying attention to what is being said

• To concentrate

• The ability to hear

The word hearing means

• The faculty of hearing sound

• Listening

• Paying attention

2 reasons you need to listen are as follows:

• To get the needed information

• To get the benefits of the instructor

• To do well on the quiz