BUIS4501 TUTORIAL 6

What is the main purpose of E-commerce integration?

• To increase the speed of data exchange between multiple systems

• To eliminate manual and duplicate entry

• To improve the value of the product delivered to the customer

• To manage and integrate a company's financials

Which of the following is not a component of the ERP system?

• Customer Relationship Management (CRM)

• Finance

• Human Resources (HR)

• Manufacturing and logistics

What is the main benefit of e-SCM?

• It improves efficiency

• It reduces inventory

• It increases on-time deliveries

• It enhances customer satisfaction

What does E-CRM stand for?

• Enterprise Resource Planning

• Electronic Supply Chain Management

• Electronic Customer Relationship Management

• E-Commerce Integration

What is the main feature of an E-CRM system?

• Customer management

• Knowledge management

• Case management

• Account management

What is the main focus of traditional SCM?

• Improving the value of the product delivered to the customer

• Enhancing customer satisfaction

• Focusing on the needs of the customers in general

• Production and provision

What is the main application of E-Business?

• Retail and Wholesale

• Manufacturing

• Auctioning

• Finance

What is the main benefit of E-Commerce Integrations?

• Improving data accuracy

• Syncing inventory across all the sales channels

• Automating customer notifications throughout the customer's buying journey

• Streamlining business processes and eliminating redundant steps

What is the main purpose of e-SCM?

• To assist and optimize value-adding activities in supply chains

• To identify, acquire, and retain customers

• To manage and integrate a company's financials

• To improve the operations of supply chain activities

What is the main benefit of E-CRM in E-Business?

• Syncing inventory across all the sales channels

• Improving the value of the product delivered to the customer

• Increasing the speed of data exchange between multiple systems

• Knowing your customer and what their needs are