CSR understanding

What does CSR stand for?

• Corporate Sales Review

• Customer Sales Return

• Corporate Social Responsibility

• Customer Service Request

Who are considered key stakeholders in a business?

• Just the customers

• Only the company's owners

• Only the employees

• Employees, customers, suppliers, and the community

What kind of issues does CSR focus on?

• Only profit-making issues

• Environmental issues

• Only internal company issues

• Only customer service issues

What is important for a business to follow to have a good CSR image?

• Ignoring laws

• Not caring about the environment

• Following statutory and legal requirements

• Focusing only on profits

How can a business strengthen its CSR image?

• By engaging in community services

• By increasing product prices

• By ignoring customer feedback

• By reducing the quality of its products