Core Counselling Skills Review

Which of the following should you be aware of to improve non-verbal communication?

• Vocabulary

• Posture

• Grammar

• Volume

Which aspect of non-verbal communication involves maintaining or avoiding gaze?

• Seating & proximity

• Facial expression

• Eye contact

• Hand gestures

What is an important aspect of non-verbal communication that can convey a variety of emotions and reactions?

• Tone of voice

• Facial expression

• Choice of words

• Dress code

What aspect of non-verbal communication is related to how close you are to the person you are communicating with?

• Posture

• Eye contact

• Seating & proximity

• Articulation

What aspect of observation is related to the speed and rhythm of someone's speech?

• Body language

• Appearance

• Verbal pacing

• Verbal cues

Which aspect of observing clients is concerned with the physical presentation of a person?

• Vocal tone

• Appearance

• Demeanour

• Non-verbal cues

Which of the following is NOT listed as a listening filter in the provided material?

• Culture and identity

• Values and beliefs

• Issues in the practitioner's life

• Language barriers

Which of the following is considered an unhelpful move?

• Actively listening to the client

• Preparing replies

• Encouraging the client to express themselves

• Validating the client's feelings

Which of the following might be an unhelpful move?

• Seeking confirmation of your ideas and ignoring contradictory evidence

• Being open to new perspectives

• Considering all evidence equally

• Changing your viewpoint when presented with new information

Which of the following might be considered unhelpful?

• Being confident in one's abilities

• Being defensive or overly self-critical

• Having a positive self-image

• Accepting constructive criticism